Privacy Policy

1. Information We Collect

When you use Transaction IQ, we may collect the following types of information:

• Account information: Name, email address, phone number, and password (stored as a one-way hash)
• Transaction and property data: Property addresses, offer amounts, financing details, and other contract-related inputs you enter
• Usage information: Pages visited, features used, session duration, and interactions within the platform
• Device and browser information: IP address, browser type, operating system, and device identifiers
• Payment information: Billing details processed securely through Stripe. We do not store full card numbers.

2. How We Use Information

We use the information we collect to:

• Create and manage your account
• Generate contract documents and platform outputs based on your inputs
• Process payments and manage subscriptions
• Improve the Service, fix bugs, and develop new features
• Send transactional communications such as account confirmations and contract copies
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Data Sharing

We may share your information with:

• Service providers: Trusted third-party vendors who help us operate the platform (e.g., Stripe for payments, hosting providers). These parties are bound by confidentiality obligations.
• Legal compliance: We may disclose information if required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your personal transaction or property data with real estate agents, brokers, or third-party marketers without your consent.

4. Data Accuracy

We rely on you to provide accurate information. We do not independently verify the accuracy of property data, financial details, or other inputs you enter. Property information retrieved from third-party data sources may not be current or complete. We are not responsible for inaccuracies in data obtained from external sources.

5. Security

We use industry-standard security measures including encryption in transit (HTTPS), hashed password storage, and access controls to protect your data. However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized access to your account.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your account and associated personal data
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at the email address associated with your account or through our contact page. We will respond within a reasonable timeframe. Note that certain information may be retained as required by law or for legitimate business purposes.

7. Cookies

Transaction IQ uses session cookies to maintain your logged-in state and platform preferences. We may also use analytics cookies to understand how users interact with the Service. You can configure your browser to refuse cookies, but doing so may limit certain functionality. We do not use advertising or tracking cookies for third-party ad targeting.

8. Changes to This Policy

We may update this Privacy Policy at any time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.